Just wanted to let all of you who have commissioned me know that my current life schedule has changed fairly drastically, and because this effects my distribution of time, it effects those who are waiting on me to finish paid artwork for you. So if you are one of my commissioners, please PLEASE read the following. It's important that you know what's going on to avoid surprises later.
Firstly, I want to thank ALL of you for being so great and hiring me to do so many different things. It's really helped me expand my skills as an artist, and for the first time in my life, it feels like I could actually make decent money doing commissioned artwork! I've loved working on each and every one of your art pieces, and hope to work on many more with you in the future!
Now, I want to inform you all that I have, at last, obtained a job. After three months of applying anywhere and everywhere, I was given a full-time position at my school. There are a lot of pluses to this job, which is why I took it, but one major minus is that it IS a FULL-TIME job. And they're actually really adamant about making sure I get full-time hours. Which is kind of nice, but kind of sucks at the same time. Let me explain why: Basically I work now Monday through Friday from 8am-4:30pm. I have to get up at like 7, and I'm not actually home until close to 5. What this means is there's not a realistic block of time for me to work on drawing things, which includes commissions, until after work each day. This only gives me about 6 hours to draw, provided I'm not interrupted by errands, school, etc.
Obviously 6 hours is a lot less than the 16 or whatever I had when I wasn't employed. It's a big change for me as well, and it's certainly taken some getting used to. That's why you may not have heard much from me in the last week or so.
Now, please understand that this does not mean I can't meet your expectations. I just have to work a bit harder now, is all, and I think I'm finally getting used to my new schedule, which means I have more energy and presence of mind to get to work on art when I get home from my job for the day. I can understand if some of you might feel nervous about me finishing your commissions in a decent amount of time. That's to be expected. So, what I can do is ask here and now if any of you have any kind of timeline for your commission to get done. Even if you don't have a specific deadline, if you need it before say, a month from now or something, just let me know.
I've run into a few of my customers becoming upset because of having to wait for their commission to be finished. Which is, of course, also understandable. What I want to express, and help you all realize, is that you should remember that I am, in fact, only one guy. As such, I cannot very well multitask and work on many different drawings at the same time. I've only got two hands, after all, so naturally I can only draw one thing at a time. Because of this, my commissions are generally on a first come, first serve basis. If you happened to make your request first, I will try to complete yours before the others. Obviously if yours is a bigger project, and someone else commissions a sketch, then I will likely end up finishing the sketch first. But I will always try to be as fair as possible.
But that's why I'm asking about deadlines. First come, first serve only works if everyone's timelines and expectations are the same. Obviously this is unlikely to happen. So what's been happening is people try to give me a lot of time to work on their piece and be nice about it, but in their mind they still don't expect their commission to take longer than a week or so to complete. This is partially failure of communication on my part, I'm sure, but it seems to be caused mainly by a lack of understanding that yours is not the only piece I'm working on.
So, I will say again, if you have any kind of preconceptions of a time frame in mind for your commission, please PLEASE let me know right now, in a comment below or a note/email to me directly. If you do actually have a hard deadline, and having told me about it yet, then by all means, that's important information for me to know!
What I'm going to do is look at all the time frames and deadlines, and try to set up a schedule so that I can complete everyone's commissions on time. This means that I will be going out of my usual order, so please forgive me if you commissioned me first, but have to wait until I get three or four done first because your not in as much of a rush. I'm obligated to do the best I can to please everyone, and I appreciate your patience and understanding in this matter.
Additionally, if things are already taking much too long, and for whatever reason you feel as though you need to cancel your commission, and thus require a refund, I'm more than happy to give it. I will be very sad to see you go, but I won't hold it against you. I've been keeping up with my commissions to the very best of my ability, and it has been working for the most part, but I understand if you need to find someone with more time on their hands to suit your needs.
So, in closing, let me restate what I'd like to see in response to this journal:
--Time frames for the expected completion for your commission
--Hard, actual dates if your commission has a serious deadline that must be met
--Refund requests, if absolutely necessary. I will do what I can to try and resolve your concerns, but if you need a refund, we can work it out.
Once again, thank you all so much for your business. You've LITERALLY kept me and my wife afloat these last three months. We could not have paid BILLS if it weren't for these commissions. I don't know how I can thank you enough, but THANK YOU!!
Thanks for your time guys